Faq's

General frequently asked questions

If you have any questions/suggestions , please feel free to inform us. Your valuable information are highly appreciated.

Ask Your Question

After the price is confirmed, you can ask for samples to check the quality of our products. If you need samples, we will charge the sample fee. But when your order quantity exceeds the MOQ, the custom fee for samples can be refunded after order confirmation.

The email and fax will be checked within 24 hours,meanwhile,the Skype,Wechat and WhatsApp will be online in 24 hours.Please send us your requirement and order information,specification(Steel grade,size,quantity,destination port),we will work out a best price soon.

Our products are manufactured in strict accordance with national and international standards, and we test each shipment before leaving the factory. Corresponding test reports are available. And we are an SGS certified supplier. Customers who cooperate with us for the first time and reach a certain amount can get SGS inspection service free of charge, so that you can be assured of service throughout the process.

More FAQ'S

Here are the common problems we have summarized, hope these can help you!

1.16 years of experience in steel production and sales.

2.We are an SGS certified supplier。

3.All products have corresponding quality inspection certificates: ASTM, BS, API, DIN, JIS, GB, JIS, etc.

4.Alibaba Guarantee

5.Professional team provides prompt and considerate service.


We are a company integrating industry and trade.Our own products are mainly carbon steel, galvanized steel, rebar and some stainless steel products

We are an SGS certified supplier. Customers who cooperate with us for the first time and reach a certain amount can get SGS inspection service for free, so that you can get assured service throughout the process.

We support face-to-face negotiation and on-site service to selected countries,For details, please consult any sales consultant on this page.

We will have certain colleague to follow our order accordingly for each order with professional after-sales service. If any claim happen, we will take our responsibility and compensate as per contract. For better serve our client, we'll keep tracing feedback of our products from clients and that's what make us different from other suppliers. We're customer care enterprise and our mission is to add honor to Made in China.

The delivery time normally within 15~28working days,we can supply about 10,000tons every month.

Yes, but not all items are available.For details, please consult any sales consultant on this page.

All products have to go through three checks in the whole manufacturing process,it includes production and Random Testing in warehouse and Before Shipping.

We use TT and LC, or any other payment method available.

30%-70% in advance by T/T, the balance will be paid before shipment or according to FOB/CIF/CFR security LC copy of bill of lading.


We use FOB, CIF, C&R, DDU, DDP.

Purchase process

How It Works

It's very simple, just communicate with our staff with 10 years of international trade experience

01

Choose Your Product

Find out if we have what you need.

02

Contact Us

Online message or Email david@skysteel.net

03

Custom procurement solution

Depends on product, volume and transaction pattern.

04

Logistics and Receiving

Professional packaging and transportation.